Privacy Policy

Effective Date: September 11, 2026

LOCKIN LLC (“LOCKIN,” “we,” “us,” or “our”) operates the LOCKIN mobile application, website, and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application, website, events, and related services.

By using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

Name
Email address
Username and profile information
Profile photographs and other uploaded images
Fitness interests, goals, and preferences
Trainer or fitness professional information
Event participation information
Messages, match requests, and other interactions within the platform
Customer support communications

We may also collect certain information automatically when you use the app, including:

Device type and operating system
IP address
App activity and usage information
Log and diagnostic information
Approximate or precise location information, when permission is granted

2. Location Information

LOCKIN may use location information to help users discover workout partners, trainers, events, fitness opportunities, or other users nearby.

Location access is subject to your device permissions. You may disable location access through your device settings, although certain app features may not function properly without it.

3. How We Use Information

We may use information to:

Create and manage user accounts
Provide workout-partner and trainer matching
Recommend nearby users, trainers, and events
Operate streaks, rewards, challenges, and other app features
Process subscriptions and purchases
Send account, service, and notification messages
Improve app functionality and user experience
Prevent fraud, abuse, and security threats
Respond to customer support requests
Comply with applicable legal requirements

4. Payments and Subscriptions

Some LOCKIN features may require paid subscriptions or purchases.

Payment information may be processed by third-party payment providers, including Apple, Google, Stripe, or other payment processors. LOCKIN does not necessarily receive or store your complete credit or debit card information.

These providers may collect and process information according to their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We may share information with service providers that help us operate the platform, including providers of hosting, analytics, payment processing, communications, authentication, security, and technical support.

Information you choose to place on your profile or otherwise make visible through LOCKIN may also be visible to other users depending on your account settings and the features you use.

We may disclose information when required by law or when reasonably necessary to protect LOCKIN, our users, or others.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

6. User Profiles and Community Features

LOCKIN is designed to help people connect with workout partners, trainers, and fitness communities. Certain profile information may therefore be visible to other users.

Users should avoid posting sensitive personal information that they do not want others to see.

7. Notifications

With your permission, we may send push notifications regarding matches, requests, events, streaks, rewards, account activity, and other service-related information.

You may manage notification permissions through your device settings.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of our platform.

9. Account Deletion

Users may request deletion of their account and associated personal information, subject to legal or legitimate retention requirements.

Account deletion requests may be submitted through available in-app functionality or by contacting:

lockinplatform@gmail.com

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet-based service or electronic storage method can guarantee absolute security.

11. Children’s Privacy

LOCKIN is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without appropriate authorization.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

12. Third-Party Services

LOCKIN may use or integrate third-party services, including payment processors, analytics providers, hosting providers, communication providers, and other technology services.

These third parties may process information according to their own privacy policies. LOCKIN is not responsible for the privacy practices of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with an updated effective date. Continued use of the service after changes become effective constitutes acknowledgment of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

LOCKIN LLC
Frederick, Maryland, United States
Email: lockinplatform@gmail.com
Website: www.lockinmovement.com